Resident-Manager

The “Contacts” module provides a centralized and easily accessible place to store all key contacts related to your building.

From building managers and facility managers to electricians, plumbers, cleaning services, and emergency responders – everything is gathered in one clear and structured list.

Contacts can be added and updated by the building manager, ensuring that every resident always has access to accurate and up-to-date information. The data is available both through the web platform and directly in the mobile app.

This module eliminates confusion and saves time – no more searching for phone numbers on noticeboards or in old chat threads. Everything you need is just a click away.

It enables effective communication, quick response in urgent situations, and builds trust through transparent management.

Key benefits:

• Centralized and accessible contact list – organized information available for both your team and the residents.
• Always up-to-date – contacts can be easily updated to ensure the right information is available when needed.
• Clear categorization by role – technicians, vendors, emergency and support services – all structured for fast and efficient access.

Ideal for: Building Managers, Professional Administrators, Residential Complexes, and Construction Firms.

The "Voting" module allows you to conduct polls and votes among residents entirely online – no need for physical meetings or paper documents.

Building managers can easily create a voting topic, send invitations to all users, and track results in real time.

After voting ends, the software automatically generates a protocol that complies with the requirements of the Condominium Ownership Management Act (ZUES). All that’s left is to print and sign it – everything else is already done.

Module benefits:

• Easy organization of collective decisions
• Guaranteed transparency and traceability
• Legally valid documents ready to print
• Increased resident engagement – no unnecessary bureaucracy

Give your residents the ability to participate in building management with just a few clicks – anytime, anywhere.

The Automatic Notification module ensures timely and accurate communication with everyone involved in building management – from residents to property manager staff.

For residents: They receive automatic notifications when new monthly fees are issued, building events are scheduled, or other important announcements are made. This way, no one misses a payment, meeting, or update, and communication remains centralized and traceable.

For staff and teams: The system automatically sends notifications when new tasks are assigned or existing ones are updated. Everyone knows what needs to be done, when, and where – with no need for manual reminders.

What you get:

• Automatic emails, push notifications, and in-app messages
• Real-time updates without manual input
• Better organization and faster response from all parties involved

The result? Fewer missed responsibilities, fewer phone calls, and more order and peace of mind in your building management.

Standardize your processes and save time with ready-made templates for every building and document.

The Templates module allows you to create personalized templates for buildings and printable documents. This enables your company to establish and follow efficient, standardized workflows when managing all new properties.

What you get:

• Create templates for different building types and their specific characteristics
• Generate print-ready documents with predefined formats and content
• Easily apply standards and workflows to new buildings
• Unify all documentation and processes across the company

The result:

More consistency and control in building management, less time spent preparing documents, and seamless integration of new properties into the system.

Monitor outstanding payments in real time and take proactive action with tools for effective overdue management.

The Debtors & Collections module gives you a clear overview of who has paid, who is late, and what actions can be taken. It is suitable both for managing a single building and an entire account with multiple properties.

What you can do:

• Track outstanding payments by apartment, building, or across your entire account
• Generate a formal “Voluntary Payment Request” document
• Send personalized messages to specific debtors
• Filter and group information by period, amount, or fee type
• Review monthly collection rates and analyze trends

What you get:

• A detailed list of debtors and their obligations
• Centralized communication with residents about unpaid fees
• Ability to act quickly – notify, document, and send reminders
• Transparency in financial management and accountability to owners and partners

The result:

Higher collection rates, fewer overdue payments, and practical tools for resolving obligations – on time, with no unnecessary bureaucracy.

Everything you’re looking for – in one place, in seconds.

With our smart search engine, you can instantly find any building, apartment, client, phone number, or email – quickly, easily, and from anywhere in the system. While on a call with a client, simply type in the number and immediately see who’s calling, what their outstanding balances are, or which building they’re associated with.

No need to switch between screens – everything is centralized and accessible through a single search field. It’s an essential tool for operators, cashiers, managers, and anyone who works actively with clients.

Less time searching. More time doing.

Automate fee calculation with clear rules, full flexibility, and minimal manual effort.

The Billing module allows you to define automatic rules for charging recurring or temporary fees to apartments and residents. Once configured, fees are calculated automatically, and if needed, individual exceptions can easily be applied.

Monthly fees are ideal for recurring obligations such as a “Maintenance Fee.” You can select a calculation basis – per apartment, square meter, ownership share, or any custom logic. If a specific unit requires a different amount, simply apply an “exception” with a custom value.

Temporary (campaign) fees are designed for charges with a limited duration – such as renovation projects or one-time initiatives. Once the set period ends, the fee stops being applied automatically.

Every fee, regardless of its type, can be linked to a specific cash account, simplifying income and expense tracking by category. This ensures strong accountability and better financial planning.

The result: Less manual work, fewer errors, and greater clarity in revenue management.

Suitable for: Gated communities, new developments, professionally managed complexes

Save time and effort by allowing the system to automatically cover charged fees using available deposits per apartment – no manual processing required.

How it works: This feature is activated via two checkboxes in the property settings:

• “Pay monthly fees with deposit funds”
• “Pay temporary fees with deposit funds”

Once enabled, the system automatically applies deposits against any newly issued charges. If an apartment has a deposit balance and a monthly or temporary fee is issued, the amount is automatically deducted from the deposit and the debt is marked as paid – no manual intervention from the manager is needed.

Key Benefits:

• Full automation of fee payment using deposits
• Avoidance of delays and human errors in payments
• Simplifies management of properties with accumulated deposits
• Guaranteed coverage of dues when funds are available
• No further action required after activation

Ideal for: Property managers, professional administrators, complexes, and construction companies

Result: Faster and more efficient deposit utilization, reduced administrative workload, and peace of mind knowing fees are automatically covered when funds exist.