Complex management

The digital household register is filled in automatically based on the information entered in the system – regarding owners, tenants, residents, and properties. Each apartment, office, or other type of property has its own profile, where the residents’ names, periods of stay, ownership type, and other important details are stored. This eliminates the need for manual recordkeeping and ensures full traceability and transparency. The household register is always current and accessible for reference or printing when necessary.

Suitable for: Building managers, residential complexes, property management companies.

Also useful for: Construction companies handing over units with partial or complete information about the owners.

Introducing the newest and most convenient feature in our platform – direct card payments through the Livo mobile app, thanks to our integration with iCard.

By signing a contract with iCard – with our assistance and on preferential terms – you can activate this module and offer residents a secure, modern, and automated way to pay their monthly fees.

How does it work?

Residents open the Livo app and select “Pay by Card.”

They enter their card details.

They pay.

No banks, no counters, no waiting. Just a few taps and it’s done. Once the card is registered, payments are collected automatically every month, with no further action needed from the residents.

Key benefits for managers:

• An additional channel for collecting fees – fast, convenient, and modern.
• Higher collection rates – automatic payments ensure consistency.
• Effortless integration – we assist with the iCard contract and setup.
• Secure and reliable – transactions are processed through a certified system.

Benefits for residents:

• Pay with just a few clicks.
• No need to leave home – everything happens on their phone.
• Once set up, payments are collected automatically each month.

This module makes building management easier, faster, and more modern – for both residents and property managers.

Ideal for: Building Managers, Professional Administrators, Residential Complexes.

Manage your rentals easily and efficiently. No missed payments. No unnecessary headaches.

The \"Rent\" module is designed specifically for property owners and developers who want to monitor rent collection from apartments without losing control or wasting time.

For property owners:

You get full transparency and control over all tenant payments – when they were made, which ones are delayed, and what’s upcoming. No more manual checks or chasing payments.

For tenants:

Automatic reminders and notifications ensure they won’t forget rent due dates or accumulate delays.

What you get:

Automated rent collection and payment tracking

Personalized notifications and reminders via email or mobile app

Detailed reports on all transactions and contracts

Easy access to information for each apartment and tenant

The result?

Better control over your income, fewer delays and missed payments, and more time and peace of mind knowing everything is under control.

The Invoicing module provides a centralized area for reviewing and controlling all invoices – with features for downloading, printing, editing, canceling, making corrections, and tracking the history of sent notifications. The software automatically generates invoices, saving you time and minimizing the risk of errors. You can also manually issue individual invoices – for example, for one-time charges or exceptional cases. The system supports issuing credit notes when cancellations, refunds, or corrections are needed. Additionally, it offers integration with popular accounting software such as Zip, Plus Minus, Microinvest Delta, Work Stream, Workflow, Rival, Profit, and more – for seamless data transfer to your accounting system.

Key Features:

• Automatic invoice generation
• Filtering by building, period, or invoice number
• Notifications upon invoice issuance (with view history)
• Credit notes and adjustments
• Manual invoice issuance
• Integration with accounting programs

Suitable for: Building managers, professional property managers, residential complexes Also useful for: Construction companies handing over properties with invoiced fees and services.

With LIVO’s bank integration, we make payment tracking as effortless as possible.

Forget about manually monitoring transfers or comparing bank statements – our software takes over the task automatically.

How does it work?

The system reads and processes bank files from various banks – regardless of format. When you upload a bank statement, the platform automatically matches each payment to the correct resident, using the subscriber number entered in the payment reference.

If the number is entered correctly, the payment is recorded instantly and automatically – no human input, no risk of error.

Key benefits:

• Saved time and effort – no need to manually enter bank transfers – the system does it for you.
• Minimal error risk – automated processing eliminates human mistakes and ensures accuracy.
• Compatible with leading banks – we support file formats from all major banks in Bulgaria, no extra configuration needed.
• Fast and accurate accounting – payments are detected and recorded in real time.

With this module, you're not just monitoring transactions – you're managing them intelligently. And residents enjoy transparency and peace of mind knowing their payments are tracked accurately and on time.

Ideal for: Building Managers, Professional Administrators, Residential Complexes.

Simplify accounting and achieve full integration while preserving data confidentiality. The Accounting module enables a direct link between your building or complex and the external accounting firms you work with. All issued invoices can be easily exported and shared with external accounting systems such as Zip, Plus Minus, Microinvest Delta, Work Stream, Workflow, Rival, Profit, and others. We’ve created a dedicated “Accountant” role with limited and focused access – only to what matters to the accountant: invoices, transactions, and key accounting data. Everything else remains inaccessible to ensure the confidentiality and protection of your clients' information. This ensures high security, convenience, and time savings for both managers and accountants.

Key Advantages:

• Direct export and sharing of invoices with accounting teams
• Integration with leading accounting software
• “Accountant” role with targeted access
• Full control over what information is visible

Suitable for: Building managers, professional property managers, residential complexes Also useful for: Construction companies

Organize and manage your tasks easily and efficiently. No delays. No omissions.

The Tasks module is designed to help teams track project progress, assign responsibilities, and ensure that all tasks are completed on time.

For teams:

You gain a centralized platform for task management, where you can assign, monitor, and update the status of each task. This ensures transparency and efficiency in your workflow.

What you get:

• Create and assign tasks with clear deadlines and priorities
• Track task progress and statuses in real time
• Receive notifications and reminders for upcoming or overdue tasks
• Attach files and add comments to each task
• Generate reports and analytics on task completion

The result:

Better organization, higher productivity, and guaranteed on-time task execution.

Suitable for: Building managers, professional property managers, construction teams, residential complexes

The "Print" module is designed to simplify document management and reporting in every building.

Instead of wasting time manually filling in spreadsheets and searching for information, our system allows you to quickly and easily generate various reports – fully automated, accurate, and ready for printing or archiving.

The software lets you generate reports for payments, monthly budgets, and lists of outstanding residents. You can create them in PDF or Excel format, depending on the building's needs and your preferences. Each document can be customized – choose which data to include, how it should look, and the relevant time period.

In addition to convenient report creation, the system also maintains an archive of previously generated reports, so you can easily access them whenever needed. Printing is not only fast but also secure – all data is safely stored within the platform.

The "Print" module is an essential tool for building managers and professional administration firms. It reduces administrative workload while offering a clear, structured, and professional view of all key data used in day-to-day building management.

With it, you gain full control over your reporting – effortlessly and without compromising on data quality.

Key benefits:

• Automated reports with customized data – generate documents tailored to the needs of each building or entrance.
• PDF and Excel files in one click – easy output format for sharing, archiving, or printing.
• Automatic archive of all generated reports – nothing gets lost – everything is organized and accessible at any time.
• Guaranteed data accuracy – information is pulled directly from the system, with no risk of manual error.
• Fast and easy printing – print directly from LIVO – no extra software or settings required.

Ideal for: Building Managers, Professional Administrators, Residential Complexes, and Construction Companies.

Manage reports that fall within the warranty period and must be resolved by the builder – helping you maintain an impeccable reputation. The Warranty Issues module is designed specifically for construction companies that want to offer their clients an easy way to report quality-related issues – directly through the system. Each submitted report is registered, classified, and tracked until it is fully resolved. Unlike general issues, this module clearly separates warranty-related defects, allowing builders to track and manage communication with the end client in a clear and structured manner.

Key Advantages:

• Issue reporting by owners or residents
• Automatic classification as a warranty defect
• Step-by-step tracking until resolution
• Documentation of all actions taken on the report
• Separate from the general “Issues” module – focused exclusively on warranty cases

Suitable for: Construction companies seeking to provide added value and better service to new homeowners Also useful for: Residential complexes and professional property managers acting as intermediaries between residents and builders.

Give residents the opportunity to share useful announcements in a secure and controlled environment. The notice board in the LIVO mobile app fosters a better connection among neighbors. It acts as your digital information hub, where residents can follow important announcements, news, and events related to the entrance, building, or entire complex. In addition to official messages from the manager, every resident can publish their own announcement – for example, to rent out a garage, offer a service, request help, or organize a community activity.

Key Advantages:

• Announcements published by residents
• Categories: events, services, messages, rentals, and more
• Contact details and feedback options
• Notifications for new posts

Suitable for: Building managers, professional property managers, residential complexes Also useful for: Residents of the building

Manage multiple entrances or buildings as part of a larger complex with shared administration and clear accountability. LIVO allows you to create buildings as part of a larger structure – a complex with multiple entrances. When creating a new building in the system, you can define it as part of a complex. This enables centralized management across multiple entrances – with shared fees, contracts, notices, issues, and more – while preserving the unique identity and specific settings of each individual entrance or building.

Key Advantages:

• Centralized management of all entrances within the complex
• Shared resources, fees, and communication
• Separate accountability per entrance/building
• Flexible assignment of different rules and roles
• Joint budget with individual cashboxes

Suitable for: Gated communities, new developments, professional property managers

Share important information quickly, easily, and efficiently – all in one place, accessible and convenient for everyone.

With the Messaging module in LIVO, you can send messages to all buildings, entrances, or specific groups of people in your account – with options for filtering, attaching files, and choosing the delivery channel (email, mobile app notification, SMS). LIVO ensures professional and timely communication, whether it's monthly reminders, maintenance notices, event announcements, or targeted messages to specific groups like debtors, owners, tenants, and others.

Key Advantages:

• Create and send messages to one, several, or all buildings
• Filter recipients by type (e.g. debtors, tenants)
• Attach files to the message
• Choose channel: email, app notification, or SMS
• Personalization through dynamic variables

Suitable for: Building managers, professional property managers, residential complexes Especially effective for: Mass communication, important event alerts, community engagement