Complex management

Monitor outstanding payments in real time and take proactive action with tools for effective overdue management.

The Debtors & Collections module gives you a clear overview of who has paid, who is late, and what actions can be taken. It is suitable both for managing a single building and an entire account with multiple properties.

What you can do:

• Track outstanding payments by apartment, building, or across your entire account
• Generate a formal “Voluntary Payment Request” document
• Send personalized messages to specific debtors
• Filter and group information by period, amount, or fee type
• Review monthly collection rates and analyze trends

What you get:

• A detailed list of debtors and their obligations
• Centralized communication with residents about unpaid fees
• Ability to act quickly – notify, document, and send reminders
• Transparency in financial management and accountability to owners and partners

The result:

Higher collection rates, fewer overdue payments, and practical tools for resolving obligations – on time, with no unnecessary bureaucracy.

Organize your team and manage access centrally – with clearly defined roles and responsibilities for each staff member.

The Employees module allows managers to create employee profiles, assign roles, and define their access to specific buildings and modules – all in one centralized, easy-to-administer system.

When creating a new employee, basic details such as name, email, and phone number are entered, and the appropriate role is selected based on their responsibilities. Access can be restricted to specific buildings, which is especially useful for large companies managing multiple sites and teams.

The system supports various role types – from administrators with full access to supervisors, operators, cashiers, technicians, or accountants with restricted rights based on their function. Each role has clearly defined access levels, ensuring that employees see and interact only with what’s relevant to them.

This module guarantees security, clarity, and operational efficiency in managing internal processes while allowing flexibility in task and responsibility distribution.

Everything you’re looking for – in one place, in seconds.

With our smart search engine, you can instantly find any building, apartment, client, phone number, or email – quickly, easily, and from anywhere in the system. While on a call with a client, simply type in the number and immediately see who’s calling, what their outstanding balances are, or which building they’re associated with.

No need to switch between screens – everything is centralized and accessible through a single search field. It’s an essential tool for operators, cashiers, managers, and anyone who works actively with clients.

Less time searching. More time doing.

Automate fee calculation with clear rules, full flexibility, and minimal manual effort.

The Billing module allows you to define automatic rules for charging recurring or temporary fees to apartments and residents. Once configured, fees are calculated automatically, and if needed, individual exceptions can easily be applied.

Monthly fees are ideal for recurring obligations such as a “Maintenance Fee.” You can select a calculation basis – per apartment, square meter, ownership share, or any custom logic. If a specific unit requires a different amount, simply apply an “exception” with a custom value.

Temporary (campaign) fees are designed for charges with a limited duration – such as renovation projects or one-time initiatives. Once the set period ends, the fee stops being applied automatically.

Every fee, regardless of its type, can be linked to a specific cash account, simplifying income and expense tracking by category. This ensures strong accountability and better financial planning.

The result: Less manual work, fewer errors, and greater clarity in revenue management.

Suitable for: Gated communities, new developments, professionally managed complexes

Save time and effort by allowing the system to automatically cover charged fees using available deposits per apartment – no manual processing required.

How it works: This feature is activated via two checkboxes in the property settings:

• “Pay monthly fees with deposit funds”
• “Pay temporary fees with deposit funds”

Once enabled, the system automatically applies deposits against any newly issued charges. If an apartment has a deposit balance and a monthly or temporary fee is issued, the amount is automatically deducted from the deposit and the debt is marked as paid – no manual intervention from the manager is needed.

Key Benefits:

• Full automation of fee payment using deposits
• Avoidance of delays and human errors in payments
• Simplifies management of properties with accumulated deposits
• Guaranteed coverage of dues when funds are available
• No further action required after activation

Ideal for: Property managers, professional administrators, complexes, and construction companies

Result: Faster and more efficient deposit utilization, reduced administrative workload, and peace of mind knowing fees are automatically covered when funds exist.

Flexible debt management by linking multiple clients to a single unit, each with their own account number and individual responsibility for specific fees.

How it works: The system allows you to associate various types of clients – such as owners, tenants, or businesses – with a single apartment (or other property). Each client can be assigned a unique subscriber number and made responsible for specific fees.

When creating or editing a fee, a dropdown menu lets you select which client will be the payer. For example, the monthly maintenance fee can be assigned to the owner, while a one-time damage fee can be billed to the tenant.

Key Benefits:

• Assign different fees to different clients
• Each client has a unique account number and payment history
• Improved clarity and traceability in communication and collections
• Easily change the payer for each fee via a simple dropdown menu
• Ideal for properties with rental agreements or shared responsibility

Suitable for: Property managers, professional administrators, residential complexes, construction firms with rental units or partial ownership

Result: More accurate allocation of responsibilities, better accountability, and flexible payment management for multiple clients linked to the same unit.