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Trust starts with good organization

Respond on time, assign clearly, manage with ease

Build trust from day one. With LIVO, you can easily manage reports from residents, assign tasks to technicians, and ensure timely responses. Maintain your reputation without compromise.

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See all features

Features

Rent

Manage your rentals easily and efficiently. No missed payments. No unnecessary headaches. The "Rent" module is designed specifically for property owners and developers who want to monitor rent collection from apartments without losing control or wasting time.

Rent

Manage your rentals easily and efficiently. No missed payments. No unnecessary headaches.

The \"Rent\" module is designed specifically for property owners and developers who want to monitor rent collection from apartments without losing control or wasting time.

For property owners:

You get full transparency and control over all tenant payments – when they were made, which ones are delayed, and what’s upcoming. No more manual checks or chasing payments.

For tenants:

Automatic reminders and notifications ensure they won’t forget rent due dates or accumulate delays.

What you get:

Automated rent collection and payment tracking

Personalized notifications and reminders via email or mobile app

Detailed reports on all transactions and contracts

Easy access to information for each apartment and tenant

The result?

Better control over your income, fewer delays and missed payments, and more time and peace of mind knowing everything is under control.

Invoicing

Issue and manage invoices effortlessly – either automatically or manually – fully synchronized with the system's property, fee, and customer data.

Invoicing

The Invoicing module provides a centralized area for reviewing and controlling all invoices – with features for downloading, printing, editing, canceling, making corrections, and tracking the history of sent notifications. The software automatically generates invoices, saving you time and minimizing the risk of errors. You can also manually issue individual invoices – for example, for one-time charges or exceptional cases. The system supports issuing credit notes when cancellations, refunds, or corrections are needed. Additionally, it offers integration with popular accounting software such as Zip, Plus Minus, Microinvest Delta, Work Stream, Workflow, Rival, Profit, and more – for seamless data transfer to your accounting system.

Key Features:

  • Automatic invoice generation
  • Filtering by building, period, or invoice number
  • Notifications upon invoice issuance (with view history)
  • Credit notes and adjustments
  • Manual invoice issuance
  • Integration with accounting programs

Suitable for: Building managers, professional property managers, residential complexes Also useful for: Construction companies handing over properties with invoiced fees and services.

Accounting

Simplify accounting and achieve full integration while preserving data confidentiality.

Accounting

Simplify accounting and achieve full integration while preserving data confidentiality. The Accounting module enables a direct link between your building or complex and the external accounting firms you work with. All issued invoices can be easily exported and shared with external accounting systems such as Zip, Plus Minus, Microinvest Delta, Work Stream, Workflow, Rival, Profit, and others. We’ve created a dedicated “Accountant” role with limited and focused access – only to what matters to the accountant: invoices, transactions, and key accounting data. Everything else remains inaccessible to ensure the confidentiality and protection of your clients' information. This ensures high security, convenience, and time savings for both managers and accountants.

Key Advantages:

  • Direct export and sharing of invoices with accounting teams
  • Integration with leading accounting software
  • “Accountant” role with targeted access
  • Full control over what information is visible

Suitable for: Building managers, professional property managers, residential complexes Also useful for: Construction companies

Tasks

Organize and manage your tasks easily and efficiently. No delays. No omissions.

Tasks

Organize and manage your tasks easily and efficiently. No delays. No omissions.

The Tasks module is designed to help teams track project progress, assign responsibilities, and ensure that all tasks are completed on time.

For teams:

You gain a centralized platform for task management, where you can assign, monitor, and update the status of each task. This ensures transparency and efficiency in your workflow.

What you get:

  • Create and assign tasks with clear deadlines and priorities
  • Track task progress and statuses in real time
  • Receive notifications and reminders for upcoming or overdue tasks
  • Attach files and add comments to each task
  • Generate reports and analytics on task completion

The result:

Better organization, higher productivity, and guaranteed on-time task execution.

Suitable for: Building managers, professional property managers, construction teams, residential complexes

Print

You can generate and print documents from the system in just a few clicks.

Print

The "Print" module is designed to simplify document management and reporting in every building.

Instead of wasting time manually filling in spreadsheets and searching for information, our system allows you to quickly and easily generate various reports – fully automated, accurate, and ready for printing or archiving.

The software lets you generate reports for payments, monthly budgets, and lists of outstanding residents. You can create them in PDF or Excel format, depending on the building's needs and your preferences. Each document can be customized – choose which data to include, how it should look, and the relevant time period.

In addition to convenient report creation, the system also maintains an archive of previously generated reports, so you can easily access them whenever needed. Printing is not only fast but also secure – all data is safely stored within the platform.

The "Print" module is an essential tool for building managers and professional administration firms. It reduces administrative workload while offering a clear, structured, and professional view of all key data used in day-to-day building management.

With it, you gain full control over your reporting – effortlessly and without compromising on data quality.

Key benefits:

  • Automated reports with customized data – generate documents tailored to the needs of each building or entrance.
  • PDF and Excel files in one click – easy output format for sharing, archiving, or printing.
  • Automatic archive of all generated reports – nothing gets lost – everything is organized and accessible at any time.
  • Guaranteed data accuracy – information is pulled directly from the system, with no risk of manual error.
  • Fast and easy printing – print directly from LIVO – no extra software or settings required.

Ideal for: Building Managers, Professional Administrators, Residential Complexes, and Construction Companies.

Warranty Issues

Manage reports that fall within the warranty period and must be resolved by the builder – helping you maintain an impeccable reputation.

Warranty Issues

Manage reports that fall within the warranty period and must be resolved by the builder – helping you maintain an impeccable reputation. The Warranty Issues module is designed specifically for construction companies that want to offer their clients an easy way to report quality-related issues – directly through the system. Each submitted report is registered, classified, and tracked until it is fully resolved. Unlike general issues, this module clearly separates warranty-related defects, allowing builders to track and manage communication with the end client in a clear and structured manner.

Key Advantages:

  • Issue reporting by owners or residents
  • Automatic classification as a warranty defect
  • Step-by-step tracking until resolution
  • Documentation of all actions taken on the report
  • Separate from the general “Issues” module – focused exclusively on warranty cases

Suitable for: Construction companies seeking to provide added value and better service to new homeowners Also useful for: Residential complexes and professional property managers acting as intermediaries between residents and builders.

Notice Board

Give residents the opportunity to share useful announcements in a secure and controlled environment.

Notice Board

Give residents the opportunity to share useful announcements in a secure and controlled environment. The notice board in the LIVO mobile app fosters a better connection among neighbors. It acts as your digital information hub, where residents can follow important announcements, news, and events related to the entrance, building, or entire complex. In addition to official messages from the manager, every resident can publish their own announcement – for example, to rent out a garage, offer a service, request help, or organize a community activity.

Key Advantages:

  • Announcements published by residents
  • Categories: events, services, messages, rentals, and more
  • Contact details and feedback options
  • Notifications for new posts

Suitable for: Building managers, professional property managers, residential complexes Also useful for: Residents of the building

Messaging Module (Bulk Messaging)

Share important information quickly, easily, and efficiently – all in one place, accessible and convenient for everyone.

Messaging Module (Bulk Messaging)

Share important information quickly, easily, and efficiently – all in one place, accessible and convenient for everyone.

With the Messaging module in LIVO, you can send messages to all buildings, entrances, or specific groups of people in your account – with options for filtering, attaching files, and choosing the delivery channel (email, mobile app notification, SMS). LIVO ensures professional and timely communication, whether it's monthly reminders, maintenance notices, event announcements, or targeted messages to specific groups like debtors, owners, tenants, and others.

Key Advantages:

  • Create and send messages to one, several, or all buildings
  • Filter recipients by type (e.g. debtors, tenants)
  • Attach files to the message
  • Choose channel: email, app notification, or SMS
  • Personalization through dynamic variables

Suitable for: Building managers, professional property managers, residential complexes Especially effective for: Mass communication, important event alerts, community engagement

Issues

Enable residents to report building problems directly through the mobile app – quickly, transparently, and with full traceability.

Issues

Enable residents to report building problems directly through the mobile app – quickly, transparently, and with full traceability.

With the Issues module, every complaint or technical problem receives a centralized place for real-time management and tracking. Managers can take responsibility, add comments, update the status, and oversee the entire process – from the initial report to its resolution. Residents receive notifications when a report is submitted and when it’s resolved, which gives them peace of mind. At the same time, property management companies save time and reduce duplicated communication about the same issue.

How it works:

  • Users report issues via the app, describing the problem and attaching photos or documents
  • Managers view all reports in one place and process them step by step
  • Statuses are visible to everyone – ensuring transparency and reassurance

Key Advantages:

  • Centralized dashboard with all issues – across all buildings
  • Filter by status, responsible manager, or type (e.g., “Malfunction”, “Report”)
  • Visual separation between ongoing and resolved cases
  • Status management: Ongoing, In Progress, Resolved, Will Not Be Resolved
  • Full history and comment thread for each issue

Suitable for: Building managers, professional property managers, residential complexes, construction companies Ideal for: Buildings with many residents where organized, documented issue reporting is essential

Note: The Issues module is separate from Warranty Issues, which specifically focus on construction defects covered under warranty.

Calendar

Plan, organize, and manage all building events – clearly, on time, and without missing a thing.

Calendar

The "Calendar" module provides a convenient, centralized tool for planning all important activities related to building management – from annual meetings to periodic inspections and internal coordination sessions.

Through a visual and user-friendly interface, you can create events, set the time, location, participants, and descriptions. Everything is centralized – no need for external calendars or third-party apps. Every team member with access to the property can see what’s scheduled and when.

The system sends automatic notifications and reminders, so no event is ever missed or forgotten. This streamlines coordination, eliminates confusion, and creates a sense of order and professionalism.

This module is especially useful for professional building managers and facility managers who coordinate multiple properties and need a clear overview of upcoming activities.

The calendar is an excellent assistant for maintaining organization and ensuring effective communication.

Key benefits:

  • Built-in planning tool – a convenient and practical solution right inside the system – no need for external apps.
  • Intuitive interface – easy to use without training – everything is just a click away.
  • Team coordination – tasks, responsibilities, and deadlines are clearly assigned and trackable.
  • Automatic notifications – all participants are informed on time – no delays or missed events.

Ideal for: Building Managers, Professional Administrators, Residential Complexes, and Construction Firms.

ePay Integration

Save time and effort with automatic tracking of payments made through ePay and EasyPay – directly within the LIVO system, with no need for manual input.

ePay Integration

Save time and effort with automatic tracking of payments made through ePay and EasyPay – directly within the LIVO system, with no need for manual input.

Through integration with the ePay and EasyPay systems, all payments made via their channels – online through ePay’s website or in person at EasyPay offices – are automatically recorded in our software. No manual input, no delays, no missed transactions. Residents can use the payment method most convenient for them, while managers receive real-time updates on all incoming payments. This simplifies debt collection and ensures accuracy and transparency in financial reporting.

Key Advantages:

  • Convenience and speed – Payments are completed online in seconds or at physical locations, with no unnecessary errands
  • Full automation – No need to enter amounts manually; each payment is automatically recorded
  • Security – ePay is a proven and secure platform protected by modern technologies
  • Transparency – Residents can see their full payment history, while managers get clear and timely reporting

The ePay integration is a powerful tool for more efficient and modern financial management – saving time, effort, and frustration for everyone involved.

Suitable for: Building managers, professional property managers, residential complexes

Contacts

You have a convenient phone directory – all key contacts and numbers gathered in one place and accessible at any time.

Contacts

The “Contacts” module provides a centralized and easily accessible place to store all key contacts related to your building.

From building managers and facility managers to electricians, plumbers, cleaning services, and emergency responders – everything is gathered in one clear and structured list.

Contacts can be added and updated by the building manager, ensuring that every resident always has access to accurate and up-to-date information. The data is available both through the web platform and directly in the mobile app.

This module eliminates confusion and saves time – no more searching for phone numbers on noticeboards or in old chat threads. Everything you need is just a click away.

It enables effective communication, quick response in urgent situations, and builds trust through transparent management.

Key benefits:

  • Centralized and accessible contact list – organized information available for both your team and the residents.
  • Always up-to-date – contacts can be easily updated to ensure the right information is available when needed.
  • Clear categorization by role – technicians, vendors, emergency and support services – all structured for fast and efficient access.

Ideal for: Building Managers, Professional Administrators, Residential Complexes, and Construction Firms.

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Clients of LIVO

I hope the software continues to grow just as successfully in the future!

Hello, congratulations to the LIVO team for the excellent software, thanks to which the operations of the professional building manager "OBRAZTSOV DOM 2021" Ltd. have significantly expanded and gained the trust of hundreds of clients. Thank you for always reacting quickly in case of issues and for the supportive communication. Thanks also for developing new functionalities and features that save a lot of time and nerves! Finally, special thanks to the team for the consistently fast communication and response, as well as for the extremely helpful info on “Key Improvements in Angry Building / LIVO.” I hope this becomes a regular practice.

Dimitar Dimitrov, Manager
„OBRAZTSOV DOM 2021" Ltd.

It’s helpful that we can be flexible with the settings and also receive support when needed.

At this point, I can provide positive feedback on the LIVO software. The advantages I’ve noticed are: Fast and easy invoicing with good automation Easy generation of all types of reports Additional useful menus for tasks, a section for client alerts/issues, and a survey/polling option Increased customer engagement – a higher percentage of people monitor their dues and fees through the app compared to the previous software, thanks to the mobile app option.

Ventsislav Sarov – Head of Facility Management Department
„Planex Invest"

We simplified our daily work and saved time with LIVO

Hello, we work with over 450 buildings and I’d like to express my gratitude to the LIVO team for the amazing platform that has greatly simplified and improved our daily operations. We easily organize everything by region, assign responsible staff, and automate processes that used to take far too much time. Thank you for the timely support with questions and difficulties, as well as for the new functionalities that truly make administration easier and contribute to better service for our clients. We hope the system’s development continues with the same pace and quality!

Daniela Yotova – Administrative Director
„Top Vhod"

Managing the complexes is no longer chaotic

We manage hundreds of apartments across several large residential complexes in Plovdiv. Previously, everything was done manually – separate invoicing, phone calls, emails, a lot of wasted time. Since switching to LIVO, things have completely changed. The system allows us to manage all buildings simultaneously – we issue invoices in seconds, track payments in one place, and automate actions across dozens of entrances at once. Residents actively use the mobile app – they see their fees, receive notifications, and message us directly through it. Communication is much faster and more convenient for both sides. It definitely saves us a lot of effort. We thank the team for their innovative approach – for us, this is more than just a platform, it’s a true partner in our daily work.

Elena Tacheva – Customer Service Specialist
Arh Home Service LLT

The ticketing system made everything in the complex clearer and more organized.

Hello, we manage large residential complexes, and the biggest challenge has always been tracking what problems exist, who is handling them, and when they are resolved. Since we started using the ticketing system in LIVO, things have completely changed – it’s the most meaningful innovation for our operations so far. The system provides a full overview – what tickets have been submitted, by whom, who took them on, and when they were completed. I receive notifications, write comments, and everything is documented automatically. Before, we relied on phone calls and Viber, and information was easily lost. Now there is clarity, traceability, and peace of mind – for us and for the residents. Thank you to the team for creating a tool that truly solves problems and simplifies everyday work.

Vasil Zhikov – Director
„Residential Park Lozen"

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