I hope the software continues to grow just as successfully in the future!
Hello,
congratulations to the LIVO team for the excellent software, thanks to which the operations of the professional building manager "OBRAZTSOV DOM 2021" Ltd. have significantly expanded and gained the trust of hundreds of clients. Thank you for always reacting quickly in case of issues and for the supportive communication. Thanks also for developing new functionalities and features that save a lot of time and nerves!
Finally, special thanks to the team for the consistently fast communication and response, as well as for the extremely helpful info on “Key Improvements in Angry Building / LIVO.” I hope this becomes a regular practice.
Dimitar Dimitrov, Manager
„OBRAZTSOV DOM 2021" Ltd.
It’s helpful that we can be flexible with the settings and also receive support when needed.
At this point, I can provide positive feedback on the LIVO software. The advantages I’ve noticed are:
Fast and easy invoicing with good automation
Easy generation of all types of reports
Additional useful menus for tasks, a section for client alerts/issues, and a survey/polling option
Increased customer engagement – a higher percentage of people monitor their dues and fees through the app compared to the previous software, thanks to the mobile app option.
Ventsislav Sarov – Head of Facility Management Department
„Planex Invest"
We simplified our daily work and saved time with LIVO
Hello,
we work with over 450 buildings and I’d like to express my gratitude to the LIVO team for the amazing platform that has greatly simplified and improved our daily operations. We easily organize everything by region, assign responsible staff, and automate processes that used to take far too much time.
Thank you for the timely support with questions and difficulties, as well as for the new functionalities that truly make administration easier and contribute to better service for our clients. We hope the system’s development continues with the same pace and quality!
Daniela Yotova – Administrative Director
„Top Vhod"
Managing the complexes is no longer chaotic
We manage hundreds of apartments across several large residential complexes in Plovdiv. Previously, everything was done manually – separate invoicing, phone calls, emails, a lot of wasted time. Since switching to LIVO, things have completely changed.
The system allows us to manage all buildings simultaneously – we issue invoices in seconds, track payments in one place, and automate actions across dozens of entrances at once. Residents actively use the mobile app – they see their fees, receive notifications, and message us directly through it. Communication is much faster and more convenient for both sides.
It definitely saves us a lot of effort. We thank the team for their innovative approach – for us, this is more than just a platform, it’s a true partner in our daily work.
Elena Tacheva – Customer Service Specialist
Arh Home Service LLT
The ticketing system made everything in the complex clearer and more organized.
Hello,
we manage large residential complexes, and the biggest challenge has always been tracking what problems exist, who is handling them, and when they are resolved. Since we started using the ticketing system in LIVO, things have completely changed – it’s the most meaningful innovation for our operations so far. The system provides a full overview – what tickets have been submitted, by whom, who took them on, and when they were completed. I receive notifications, write comments, and everything is documented automatically. Before, we relied on phone calls and Viber, and information was easily lost. Now there is clarity, traceability, and peace of mind – for us and for the residents. Thank you to the team for creating a tool that truly solves problems and simplifies everyday work.
Vasil Zhikov – Director
„Residential Park Lozen"
