Innovative solution for

professional building managers

Save time, automate processes, and scale with ease.

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Empower your business to grow

Expand your operations with a partner that grows with you.

LIVO is your trusted partner for the efficient management of multiple buildings. Scale is no longer a challenge – automate processes and focus on growing your business.

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Features

Omni Search

Everything you’re looking for – in one place, in seconds.

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Omni Search

Everything you’re looking for – in one place, in seconds.

With our smart search engine, you can instantly find any building, apartment, client, phone number, or email – quickly, easily, and from anywhere in the system. While on a call with a client, simply type in the number and immediately see who’s calling, what their outstanding balances are, or which building they’re associated with.

No need to switch between screens – everything is centralized and accessible through a single search field. It’s an essential tool for operators, cashiers, managers, and anyone who works actively with clients.

Less time searching. More time doing.

Billing

Automate fee calculation with clear rules, full flexibility, and minimal manual effort.

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Billing

Automate fee calculation with clear rules, full flexibility, and minimal manual effort.

The Billing module allows you to define automatic rules for charging recurring or temporary fees to apartments and residents. Once configured, fees are calculated automatically, and if needed, individual exceptions can easily be applied.

Monthly fees are ideal for recurring obligations such as a “Maintenance Fee.” You can select a calculation basis – per apartment, square meter, ownership share, or any custom logic. If a specific unit requires a different amount, simply apply an “exception” with a custom value.

Temporary (campaign) fees are designed for charges with a limited duration – such as renovation projects or one-time initiatives. Once the set period ends, the fee stops being applied automatically.

Every fee, regardless of its type, can be linked to a specific cash account, simplifying income and expense tracking by category. This ensures strong accountability and better financial planning.

The result: Less manual work, fewer errors, and greater clarity in revenue management.

Suitable for: Gated communities, new developments, professionally managed complexes

Automatic Deposit Allocation

Save time and effort by allowing the system to automatically cover charged fees using available deposits per apartment – no manual processing required.

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Automatic Deposit Allocation

Save time and effort by allowing the system to automatically cover charged fees using available deposits per apartment – no manual processing required.

How it works: This feature is activated via two checkboxes in the property settings:

  • “Pay monthly fees with deposit funds”
  • “Pay temporary fees with deposit funds”

Once enabled, the system automatically applies deposits against any newly issued charges. If an apartment has a deposit balance and a monthly or temporary fee is issued, the amount is automatically deducted from the deposit and the debt is marked as paid – no manual intervention from the manager is needed.

Key Benefits:

  • Full automation of fee payment using deposits
  • Avoidance of delays and human errors in payments
  • Simplifies management of properties with accumulated deposits
  • Guaranteed coverage of dues when funds are available
  • No further action required after activation

Ideal for: Property managers, professional administrators, complexes, and construction companies

Result: Faster and more efficient deposit utilization, reduced administrative workload, and peace of mind knowing fees are automatically covered when funds exist.

Multiple Clients per Unit

Flexible debt management by linking multiple clients to a single unit, each with their own account number and individual responsibility for specific fees.

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Multiple Clients per Unit

Flexible debt management by linking multiple clients to a single unit, each with their own account number and individual responsibility for specific fees.

How it works: The system allows you to associate various types of clients – such as owners, tenants, or businesses – with a single apartment (or other property). Each client can be assigned a unique subscriber number and made responsible for specific fees.

When creating or editing a fee, a dropdown menu lets you select which client will be the payer. For example, the monthly maintenance fee can be assigned to the owner, while a one-time damage fee can be billed to the tenant.

Key Benefits:

  • Assign different fees to different clients
  • Each client has a unique account number and payment history
  • Improved clarity and traceability in communication and collections
  • Easily change the payer for each fee via a simple dropdown menu
  • Ideal for properties with rental agreements or shared responsibility

Suitable for: Property managers, professional administrators, residential complexes, construction firms with rental units or partial ownership

Result: More accurate allocation of responsibilities, better accountability, and flexible payment management for multiple clients linked to the same unit.

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Clients of LIVO

I hope the software continues to grow just as successfully in the future!

Hello, congratulations to the LIVO team for the excellent software, thanks to which the operations of the professional building manager "OBRAZTSOV DOM 2021" Ltd. have significantly expanded and gained the trust of hundreds of clients. Thank you for always reacting quickly in case of issues and for the supportive communication. Thanks also for developing new functionalities and features that save a lot of time and nerves! Finally, special thanks to the team for the consistently fast communication and response, as well as for the extremely helpful info on “Key Improvements in Angry Building / LIVO.” I hope this becomes a regular practice.

Dimitar Dimitrov, Manager
„OBRAZTSOV DOM 2021" Ltd.

It’s helpful that we can be flexible with the settings and also receive support when needed.

At this point, I can provide positive feedback on the LIVO software. The advantages I’ve noticed are: Fast and easy invoicing with good automation Easy generation of all types of reports Additional useful menus for tasks, a section for client alerts/issues, and a survey/polling option Increased customer engagement – a higher percentage of people monitor their dues and fees through the app compared to the previous software, thanks to the mobile app option.

Ventsislav Sarov – Head of Facility Management Department
„Planex Invest"

We simplified our daily work and saved time with LIVO

Hello, we work with over 450 buildings and I’d like to express my gratitude to the LIVO team for the amazing platform that has greatly simplified and improved our daily operations. We easily organize everything by region, assign responsible staff, and automate processes that used to take far too much time. Thank you for the timely support with questions and difficulties, as well as for the new functionalities that truly make administration easier and contribute to better service for our clients. We hope the system’s development continues with the same pace and quality!

Daniela Yotova – Administrative Director
„Top Vhod"

Managing the complexes is no longer chaotic

We manage hundreds of apartments across several large residential complexes in Plovdiv. Previously, everything was done manually – separate invoicing, phone calls, emails, a lot of wasted time. Since switching to LIVO, things have completely changed. The system allows us to manage all buildings simultaneously – we issue invoices in seconds, track payments in one place, and automate actions across dozens of entrances at once. Residents actively use the mobile app – they see their fees, receive notifications, and message us directly through it. Communication is much faster and more convenient for both sides. It definitely saves us a lot of effort. We thank the team for their innovative approach – for us, this is more than just a platform, it’s a true partner in our daily work.

Elena Tacheva – Customer Service Specialist
Arh Home Service LLT

The ticketing system made everything in the complex clearer and more organized.

Hello, we manage large residential complexes, and the biggest challenge has always been tracking what problems exist, who is handling them, and when they are resolved. Since we started using the ticketing system in LIVO, things have completely changed – it’s the most meaningful innovation for our operations so far. The system provides a full overview – what tickets have been submitted, by whom, who took them on, and when they were completed. I receive notifications, write comments, and everything is documented automatically. Before, we relied on phone calls and Viber, and information was easily lost. Now there is clarity, traceability, and peace of mind – for us and for the residents. Thank you to the team for creating a tool that truly solves problems and simplifies everyday work.

Vasil Zhikov – Director
„Residential Park Lozen"

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